Privacy Policy

Effective Date: 01/01/2023
Applies To: The KTNA mobile application and the website located at ktna.org

Talkeetna Community Radio, Inc., operating as KTNA, respects your privacy. This Privacy Policy explains how we collect, use, store, and disclose information when you use the KTNA mobile application, visit ktna.org, or otherwise interact with KTNA online.

For purposes of this Privacy Policy, the KTNA mobile application and ktna.org may collectively be referred to as the “Services.”

Article 1 – Definitions

a) Services: “Services” means the KTNA mobile application, the website located at ktna.org, and any related online services operated by Talkeetna Community Radio, Inc.

b) Effective Date: “Effective Date” means the date this Privacy Policy comes into force and effect.

c) Parties: The parties to this Privacy Policy are Talkeetna Community Radio, Inc., operating as KTNA, and you, as the user of the Services. The parties may be referred to individually as a “Party” and collectively as the “Parties.”

d) Data Controller: Talkeetna Community Radio, Inc. is the publisher, owner, and operator of the Services and is responsible for the collection and use of information described in this Privacy Policy. References to “KTNA,” “we,” “us,” and “our” mean Talkeetna Community Radio, Inc.

e) You: “You” means any person who accesses or uses the Services.

f) Personal Data: “Personal Data” means information that identifies, relates to, describes, or could reasonably be associated with you.

Article 2 – General Information

This Privacy Policy describes how we collect, use, store, and disclose Personal Data when you use the KTNA mobile application, visit ktna.org, listen to KTNA streams or content through the Services, submit information through online forms, sign up for communications, or otherwise interact with us online.

This Privacy Policy does not apply to websites, applications, platforms, or services operated by third parties, even if they are linked from the Services. We are not responsible for the privacy practices of third-party websites or services.

By continuing to use the Services, you acknowledge that you have had the opportunity to review this Privacy Policy. If you do not agree with this Privacy Policy, you should discontinue use of the Services.

Article 3 – Contact

The party responsible for the processing of your Personal Data is:

Talkeetna Community Radio, Inc.
PO Box 300
Talkeetna, AK 99676
United States

General privacy questions may be directed to: manager@ktna.org

For opt-out or communication-related requests, you may also contact: info@ktna.org

Article 4 – Location of Data Processing

Our data processing activities primarily take place in the United States, including Talkeetna, Alaska.

If you access the Services from outside the United States, please be aware that your information may be transferred to, stored in, or processed in the United States, where privacy laws may differ from those in your jurisdiction.

Where required by applicable law, we will take appropriate steps to protect Personal Data transferred across borders.

Article 5 – Modifications and Revisions

We reserve the right to modify, revise, or otherwise amend this Privacy Policy at any time.

If we make material changes to this Privacy Policy, we may notify users by posting the updated Privacy Policy on ktna.org, through the KTNA mobile application, or by other reasonable means. Changes will be effective as of the date posted unless otherwise stated.

You are encouraged to periodically review this Privacy Policy for updates.

Article 6 – Personal Data We Receive From You

Depending on how you use the Services, we may collect different types of Personal Data.

a) Passive users and visitors:
If you use the KTNA mobile app or visit ktna.org without submitting information, we may still collect certain information automatically, such as IP address, device information, browser type, usage information, referring pages, and session data.

b) All users:
The types of passive or automatic data collection described above may apply to all users of the Services.

c) Email communications and newsletters:
You may choose to provide Personal Data, such as your name and email address, to receive newsletters, announcements, updates, or other communications from KTNA. We will use this information for the purpose for which it was provided.

d) Donations, memberships, underwriting, or payments:
If the Services provide links or forms for donations, memberships, underwriting, payments, or similar transactions, you may be asked to provide information necessary to process that transaction. Payment information may be processed by third-party payment processors, and KTNA may not receive or store full payment card details.

e) Forms and user submissions:
If you submit a contact form, event information, feedback, survey response, volunteer inquiry, public service announcement, or other communication through the Services, we may collect the information you provide, such as your name, email address, phone number, organization, message content, or other relevant details.

f) User experience and feedback:
From time to time, we may request information to help improve the Services, such as preferences, demographic information, or feedback. Providing this information is voluntary.

g) Content interaction:
If the Services allow comments, posts, submissions, or other interactive features, we may collect information you provide through those features, including usernames, email addresses, submitted content, or related metadata.

Article 7 – Personal Data We Receive Automatically

When you use the KTNA app or ktna.org, certain information may be collected automatically.

Cookies and Similar Technologies

The ktna.org website may use cookies or similar technologies to improve functionality, understand usage, support security, remember preferences, or improve the user experience.

Cookies are small text files stored on your device. They may be used to recognize your browser, remember settings, or understand how users interact with the website.

You may disable or manage cookies through your browser settings. However, disabling cookies may affect how some parts of the website function.

App and Device Data

When you use the KTNA mobile app, we or our service providers may collect certain app-related or device-related information, such as device type, operating system, app version, usage activity, crash reports, IP address, and general location information derived from your device or IP address.

Log Data

Like many websites and mobile applications, the Services may use log files or similar tools that collect information automatically. This information may include:

Internet Protocol address;
browser type;
device type;
operating system;
Internet Service Provider;
date and time of access;
pages viewed;
referring and exit pages;
stream or content interactions;
error logs;
approximate location information;
number of clicks or similar usage data.

This information may be used to operate and maintain the Services, improve performance, understand usage, troubleshoot technical problems, prevent fraud or abuse, and protect the security of the Services and our users.

Where this information includes Personal Data, it will be handled in accordance with this Privacy Policy.

Article 8 – How Personal Data Is Stored

We use reasonable physical, administrative, and technical safeguards to protect Personal Data against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of information transmitted to or stored by the Services.

Personal Data is retained for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, operate the Services, or maintain appropriate records.

You may request deletion of your Personal Data by contacting us, subject to any legal, operational, or recordkeeping obligations that may require us to retain certain information.

In the event of a data breach involving your Personal Data, we will provide notice as required by applicable law.

Article 9 – Purposes for Processing Personal Data

We may use Personal Data for the following purposes:

a) To operate and provide the Services;b) To stream or provide access to KTNA programming, audio, articles, announcements, and related content;c) To respond to inquiries, requests, comments, or feedback;d) To process donations, memberships, underwriting inquiries, or other transactions;e) To send newsletters, announcements, updates, or other communications;f) To improve the KTNA app, ktna.org, and related online services;g) To understand how users interact with the Services;h) To maintain security and prevent fraud, abuse, or unauthorized access;i) To comply with legal obligations;j) To protect the rights, safety, and property of KTNA, our users, and the public.

Information that does not personally identify you may be used for analytics, research, reporting, service improvement, or operational purposes.

Article 10 – Disclosure of Personal Data

We do not sell your Personal Data.

We may disclose Personal Data in limited circumstances, including:

a) Legal compliance:
To comply with applicable local, state, federal, or international laws, regulations, legal processes, subpoenas, court orders, or governmental requests.

b) Protection of rights and safety:
To protect the rights, property, safety, or security of KTNA, our users, the Services, or the public.

c) Service providers:
To third-party service providers who help us operate the Services, host the website, maintain the mobile app, send communications, process donations or payments, analyze usage, provide security, or perform other services on our behalf.

d) Operation of the Services:
As reasonably necessary to operate, maintain, troubleshoot, or improve the Services.

e) Fraud, abuse, or security concerns:
If we believe disclosure is necessary to investigate or address fraudulent, harmful, unauthorized, or illegal activity.

f) Organizational changes:
In connection with a merger, restructuring, transfer of assets, or similar organizational transaction, subject to appropriate protections where required by law.

Article 11 – Opting Out of Communications

From time to time, we may send you informational, promotional, fundraising, newsletter, or other communications related to KTNA.

You may opt out of marketing or newsletter communications by contacting us at:

info@ktna.org

Where applicable, you may also use the unsubscribe or opt-out link included in our email communications.

Please note that even if you opt out of marketing or newsletter communications, we may still send you non-promotional messages related to your transactions, account, inquiries, donations, memberships, or other interactions with KTNA.

Article 12 – Modifying, Deleting, or Accessing Your Information

You may request to access, modify, correct, or delete Personal Data that we maintain about you by contacting us at:

info@ktna.org
or
manager@ktna.org

We may need to verify your identity before fulfilling certain requests. We may also retain certain information where required or permitted by law, for legitimate business purposes, or for recordkeeping obligations.

Article 13 – Acceptance of Risk

By using the Services, you acknowledge that no transmission of information over the internet and no electronic storage system is completely secure.

You understand and agree that you provide information to KTNA at your own risk, and that while we take reasonable steps to protect Personal Data, we cannot guarantee absolute security.

Article 14 – Your Rights

Depending on where you live, you may have certain rights regarding your Personal Data. These may include:

the right to be informed about how your Personal Data is collected and used;
the right to access Personal Data we maintain about you;
the right to request correction or update of inaccurate Personal Data;
the right to request deletion of your Personal Data;
the right to request restriction of certain processing;
the right to object to certain processing;
the right to data portability, where applicable;
the right to opt out of certain communications;
the right to file a complaint with the Federal Trade Commission, a state attorney general, or another applicable data protection authority.

To exercise these rights, please contact us using the contact information listed in this Privacy Policy.

Article 15 – Children’s Privacy

The Services are not intended to collect Personal Data from children under the age of 13.

We do not knowingly collect Personal Data from children under 13. If we become aware that we have collected Personal Data from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.

If you believe a child has provided us with Personal Data, please contact us at:

manager@ktna.org

Article 16 – Third-Party Links and Services

The Services may contain links to third-party websites, applications, platforms, audio players, donation processors, social media services, or other third-party services.

This Privacy Policy does not apply to third-party services. We encourage you to review the privacy policies of any third-party services you access through the KTNA app or ktna.org.

Article 17 – Contact Information

If you have questions about this Privacy Policy, the way we collect or use information, or if you would like to submit a privacy-related request or complaint, you may contact us at: